Android app legal notice

Last updated: 27 October 2026. This text applies to the app Hekether and the website https://hekether.com.

Provider information under Article 5 of Directive 2000/31/EC

Ankarina OÜ
osaühing (OÜ), Estonian private limited company
Sepapaja tn 6, Lasnamäe linnaosa, 15551 Tallinn, Estonia

The company is represented by its management board member (juhatuse liige) Anna Lippmann.

Email: [email protected]
Phone: +49 176 11361289
Website: https://ankarina.com

Distribution through Google Play

Hekether is distributed through Google Play. In these countries the contracting party for the purchase is Google Commerce Limited, 70 Sir John Rogerson's Quay, Dublin 2, D02 R296, Ireland: EEA, Åland, Faroe Islands, Greenland, Svalbard and Jan Mayen, Ceuta, Melilla and the Canary Islands, French overseas territories except the French Southern and Antarctic Lands, Monaco, San Marino, Vatican City, Gibraltar, United Kingdom. There, purchases, withdrawal and refunds run through Google Play. In all other countries Ankarina OÜ is the seller; there Google offers the app on its behalf, and payment goes through the Google Account. For questions about the app and defects, you can reach Ankarina OÜ through the contact details above.

Complaints and dispute resolution

Send complaints to [email protected]. Ankarina OÜ answers within 15 days (section 24(5) of the Estonian Consumer Protection Act, Tarbijakaitseseadus). If you buy in Brazil, Ankarina OÜ answers within 5 days instead and confirms receipt immediately (Art. 4 items V and VI and sole paragraph of Decreto 7.962/2013). If no agreement is reached, you can turn to the Consumer Disputes Committee (Tarbijavaidluste komisjon) at the Estonian Consumer Protection and Technical Regulatory Authority (TTJA): Endla 10A, 10122 Tallinn, Estonia, email [email protected], website https://ttja.ee/tarbijavaidluste-komisjon. The committee's rules of procedure are published on its website. Ankarina OÜ takes part in proceedings before this committee. It does not take part in proceedings before any other consumer dispute resolution body. The former EU online dispute resolution platform has not existed since 20 July 2025.